1 |
DEFINITIONS AND INTERPRETATION |
1.1 |
In this Agreement, including the Recitals, unless otherwise expressed or required by the context, the following expressions shall have the respective meanings set
opposite thereto:- |
|
Expression |
Meaning |
"Charges" |
means the charges to be paid by the Customer for the Services as specified in the Order Form; |
"Confidential Information" |
means all business, technical, financial or other information communicated or made known to the Customer by ERANET; |
"Content" |
means all text, graphics, logos, photographs, images, moving images, sound, illustrations and other material and related
documentation featured, displayed or used in or in relation to the Website; |
"Customer Software" |
means the software used in the Website owned by the Customer, or licensed to it by a third party or ERANET, but shall not
include ERANET Software; |
"DNS" |
stands for domain name server; |
"Initial Term" |
means the initial period, which the Charges cover, for the supply of the Services; |
"Intellectual Property Rights" |
means patents, trade marks, design rights, applications for any of the foregoing, copyright, topography rights, database rights,
rights in know-how, trade or business names and other similar rights or obligations, in each case whether registrable or not in any country; |
"IP address" |
stands for an internet protocol address; |
"ISP" |
stands for internet service provider; |
"Migration Services" |
means the services described in Clause 12.2; |
"Server" |
means the server or servers as designated by ERANET from time to time through which ERANET provides the Services to
the Customer in accordance with this Agreement; |
"Services" |
means the services relating to hosting provided to the Customer by ERANET which form part of the hosting package and
such services chosen by the Customer and set out in the Order Form; |
"Software" |
means the Customer Software and ERANET Software; |
"Term Sheets" |
means the sheets of variable terms annexed to and forming part of this Agreement |
"ERANET Software" |
means the software and related documentation owned by or licensed to ERANET including any Upgrades or related
documentation; |
"Upgrades" |
includes all updates, upgrades, enhancements, corrections, modifications, new releases, new versions and bug fixes in object
code form only from time to time issued or made available by ERANET; |
"URL" |
stands for universal resource locator; |
"Virus" |
means a computer program that copies itself or is copied to other storage media including without limitation magnetic tape
cassettes, memory chips, electronic cartridges, optical discs and magnetic discs and destroys, alters or corrupts data, causes
damage to the user's files or creates a nuisance or annoyance to the user and includes without limitation computer programmes
commonly referred to as "worms", "Trojan Horses", "logic bombs" and "cancelbots" |
"Visitor" |
means a third party who has accessed the Website; |
"Visitor Information" |
means the data collected by ERANET about Visitors and their behaviour when accessing the Website; and |
"Website" |
means the website which the Customer intends to be hosted on the Server. |
1.2 |
The expressions "ERANET" and "the Customer" shall, where the context permits, include their respective executors administrators successors and
permitted assigns (as the case may be). |
1.3 |
The headings to the Clauses of this Agreement are for ease of reference only and shall be ignored in interpreting this Agreement. |
1.4 |
Reference to Clauses, Recitals and Term Sheets are references to Clauses of, and the Recitals and Term Sheets to this Agreement which shall form
part of this Agreement. |
1.5 |
Unless the context otherwise requires, words and expressions in the singular include the plural and vice versa and words denote any gender shall
include all genders. |
1.6 |
Unless the context otherwise requires, references to a person include any public body and any body of persons, corporate or unincorporate. |
1 |
DEFINITIONS AND INTERPRETATION |
1.1 |
In this Agreement, including the Recitals, unless otherwise expressed or required by the context, the following expressions shall have the respective
meanings set opposite thereto:- |
|
Expression |
Meaning |
"Charges" |
means the charges to be paid by the Customer for the Services as specified in the Order Form; |
"Confidential Information" |
means all business, technical, financial or other information communicated or made known to the Customer by ERANET; |
"Content" |
means all text, graphics, logos, photographs, images, moving images, sound, illustrations and other material and related
documentation featured, displayed or used in or in relation to the Website; |
"Customer Software" |
means the software used in the Website owned by the Customer, or licensed to it by a third party or ERANET, but shall
not include ERANET Software; |
"DNS" |
stands for domain name server; |
"Initial Term" |
means the initial period, which the Charges cover, for the supply of the Services; |
"Intellectual Property Rights" |
means patents, trade marks, design rights, applications for any of the foregoing, copyright, topography rights, database rights,
rights in know-how, trade or business names and other similar rights or obligations, in each case whether registrable or not in any country; |
"IP address" |
stands for an internet protocol address; |
"ISP" |
stands for internet service provider; |
"Migration Services" |
means the services described in Clause 12.2; |
"Server" |
means the server or servers as designated by ERANET from time to time through which ERANET provides the Services to the
Customer in accordance with this Agreement; |
"Services" |
means the services relating to hosting provided to the Customer by ERANET which form part of the hosting package and such
services chosen by the Customer and set out in the Order Form; |
"Software" |
means the Customer Software and ERANET Software; |
"Term Sheets" |
means the sheets of variable terms annexed to and forming part of this Agreement |
"ERANET Software" |
means the software and related documentation owned by or licensed to ERANET including any Upgrades or related documentation; |
"Upgrades" |
includes all updates, upgrades, enhancements, corrections, modifications, new releases, new versions and bug fixes in object code
form only from time to time issued or made available by ERANET; |
"URL" |
stands for universal resource locator; |
"Virus" |
means a computer program that copies itself or is copied to other storage media including without limitation magnetic tape
cassettes, memory chips, electronic cartridges, optical discs and magnetic discs and destroys, alters or corrupts data, causes
damage to the user's files or creates a nuisance or annoyance to the user and includes without limitation computer programmes
commonly referred to as "worms", "Trojan Horses", "logic bombs" and "cancelbots" |
"Visitor" |
means a third party who has accessed the Website; |
"Visitor Information" |
means the data collected by ERANET about Visitors and their behaviour when accessing the Website; and |
"Website" |
means the website which the Customer intends to be hosted on the Server. |
|
1.2 |
The expressions "ERANET" and "the Customer" shall, where the context permits, include their respective executors administrators successors
and permitted assigns (as the case may be). |
1.3 |
The headings to the Clauses of this Agreement are for ease of reference only and shall be ignored in interpreting this Agreement. |
1.4 |
Reference to Clauses, Recitals and Term Sheets are references to Clauses of, and the Recitals and Term Sheets to this Agreement which shall form
part of this Agreement. |
1.5 |
Unless the context otherwise requires, words and expressions in the singular include the plural and vice versa and words denote any gender shall i
nclude all genders. |
1.6 |
Unless the context otherwise requires, references to a person include any public body and any body of persons, corporate or unincorporate. |
|
2 |
DUTIES |
2.1 |
Subject to the terms and conditions of this Agreement, ERANET itself or through its agents and/or other network providers shall provide the Services to the Customer. |
2.2 |
The Customer shall deliver the Website and the Customer Software to ERANET in a format specified by ERANET at a mutually convenient time. |
|
3 |
CHARGES AND PAYMENT |
3.1 |
In consideration of the provision of the Services by ERANET to the Customer, the Customer shall pay ERANET the Charges in accordance with the ERANET's
price schedule. |
3.2 |
The Charges are inclusive of all labour and materials. |
3.3 |
ERANET may charge the Customer interest in respect of late payment of any sum due under this Agreement, at a rate of 2% per month from the due date to the
date of full payment. |
3.4 |
ERANET is entitled to levy additional charge against the Customer and the Customer shall pay such additional charge to ERANET within 7 days upon demand if
and whenever the access of the Website or the use of the Services consumes excessive CPU time, memory or storage space of the Server or other resources of
the Server. |
3.5 |
The Charges once paid shall not be refunded in whole or in part for whatsoever reason. |
|
4 |
IP ADDRESSES |
4.1 |
The Customer acknowledges that it has no right, title or interest in the IP address allocated to it, and that any IP address allocated to it is allocated as part of the
Services and is not portable or otherwise transferable by the Customer in any manner whatsoever. |
4.2 |
If an IP address is renumbered or reallocated by ERANET, ERANET shall use its reasonable endeavours to avoid any disruption to the Customer. |
4.3 |
The Customer agrees that it will have no right, title or interest to the IP address upon termination of this Agreement, and that the acquisition by the Customer
of a new IP address for the Website following termination of this Agreement shall be the exclusive responsibility of the Customer. |
|
|
5 |
WEBSITE CONTENT AND DATA |
5.1 |
The Customer shall not distribute in the Content on the Website any material or other information that: |
|
5.1.1 |
infringes any Intellectual Property Rights; |
|
5.1.2 |
is in breach of any law, statute, or regulation; |
|
5.1.3 |
is defamatory, libellous, unlawfully threatening, politically sensitive or harassing; |
|
5.1.4 |
is obscene, pornographic or indecent; |
|
5.1.5 |
contains any viruses or other computer programs intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate
any personal information; or |
|
5.1.6 |
is not solicited. |
5.2 |
The Customer may from time to time during the Initial Term upload and update the Website, the Content, the Customer Software and other materials. For the purposes
of accessing the upload and updating services, the Customer will be identified by the Customer identification code ("ID") and the password ("the Password"). The
Customer is advised to keep the ID and the Password in secrecy. The Customer shall be fully responsible for any accidental or unauthorized disclosure of the ID and
the Password to any other person and shall bear the risks of the ID and the password being used by unauthorized persons or for unauthorized purposes. |
5.3 |
For the avoidance of doubt, ERANET does not monitor, and will have no liability for the Contents of and any communications transmitted by virtue of the Services. |
5.4 |
The Customer grants to ERANET a non-exclusive, royalty-free licence, during the term of this Agreement, to use, store and maintain the Content on the Server. ERANET
may make such copies as may be necessary to perform its obligations under this Agreement, including back up copies of the Content. |
5.5 |
This Agreement does not transfer or grant to ERANET any right, title, interest in any Intellectual Property Rights in the Content, except for the rights expressly granted in this
Agreement. |
5.6 |
The Customer agrees to indemnify ERANET against any and all liability, loss, damage, costs, legal costs, professional and other expenses of any nature
whatsoever incurred or suffered by ERANET whether direct, indirect or consequential arising out of any dispute or contractual, tortious or other claims or
proceedings brought by a third party in relation to the Website, the Content, the Customer Software and any activity of the Customer regarding the
use of the Services. The Customer shall give ERANET all reasonable assistance in connection with any such claims or proceedings at the Customer's cost and expense. |
5.7 |
In the event that ERANET receives any complaint by or from any third party or is threatened with the institution of legal proceedings by any third party in relation to the
Website, the Content, the Customer Software and other materials provided by the Customer and any activity of the Customer regarding the use of the Services, ERANET
shall at its sole discretion remove the Website, the Content, the Customer Software and other materials provided by the Customer until the third party withdraws the complaint. |
|
6 |
SPAM, JUNK EMAIL OR MASS MAILING |
6.1 |
Use of the ERANET service to transmit any spam, Junk-mail and unsolicited mass mail is solely prohibited. Violations of this type will result in the immediate suspension
of the offending ERANET account. |
6.2 |
Spam, Junk-mail and mass mailing are defined as: the sending of the same, or substantially similar, unsolicited electronic mail messages, whether commercial or not, to
more than one recipient. A message is considered unsolicited if it is posted in violation of a newsgroup charter or if it is sent to a recipient who has not requested or invited
the message. This also includes e-mail with forged headers, compromised mail server relays, and false contact information. This prohibition extends to the sending of
unsolicited mass mailings from another service, which in any way implicates the use of ERANET's services whether or not the message actually originated from our network. |
6.3 |
ERANET's mass mailing policy also applies to mailing lists, list servers, or mailing services you may be in contact with. The policy is stated as follows: An acceptable
mailing list will be focused at a targeted audience that has voluntarily signed up for your e-mail information or that has made their e-mail address available for distribution
of information from you. The list must also allow for automatic removal by the recipient using a system accessible on the World Wide Web and the method of removal
should be stated clearly in all the email messages. |
6.4 |
Anyone hosting web sites or services on server in our network that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will
have their server immediately removed from our network. The server will not be reconnected until such time that you agree to remove ANY and ALL traces of the
offending material immediately upon reconnection and agree to allow us access to the server to confirm that all material has been COMPLETELY removed. Severe
violations may result in immediate and permanent removal of the server from our network without notice to the customer. Any server guilty of a second violation WILL be
immediately and permanently removed from our network without notice. |
6.5 |
Malicious intent to impede another person's use of electronic mail services or news will result in the immediate suspension of the offending ERANET’s account. Besides,
customer hosting websites in our servers is not allowed to send out newsletter, schedule email without our approval. Violation may result immediate deletion of email
queue from our server without notice to the customer. |
|
7 |
WARRANTIES |
7.1 |
The Customer warrants to ERANET that: |
|
7.1.1 |
ERANET's use of the Content or the Customer Software in accordance with this Agreement will not infringe the Intellectual Property Rights
of any third party in Hong Kong; |
|
7.1.2 |
it has the right, power and authority to license the Content and the Customer Software to ERANET as set out in Clause 6.4; and |
|
7.1.3 |
the Software is all the software used in the Website. |
7.2 |
Save as expressly set out in this Agreement all representations, warranties, terms and conditions whether oral or written, express or implied by law, custom, statute
or otherwise and including but not limited to satisfactory quality or fitness for any particular purpose are excluded. In particular and without prejudice to that generality,
whilst ERANET shall take reasonable care to avoid passing on any viruses or introducing them to the Customer, ERANET shall not be liable to the Customer as a result
of any virus introduced or passed on to it. The Customer is advised to check the Website regularly for viruses. |
|
8 |
CONFIDENTIALITY |
8.1 |
Subject to Clause 9.2, the Customer: |
|
8.1.1 |
may not use any Confidential Information for any purpose other than the performance of its obligations under this Agreement; |
|
8.1.2 |
may not disclose any Confidential Information to any person except with the prior written consent of the ERANET; and |
|
8.1.3 |
shall make every effort to prevent the use or disclosure of the Confidential Information. |
8.2 |
The obligations of confidence referred to in the provisions of this Clause shall not apply to any Confidential Information that: |
|
8.2.1 |
is in the possession of and is at the free disposal of the Customer or is published or is otherwise in the public domain prior to its receipt by the
Customer; or |
|
8.2.2 |
is required to be disclosed by any applicable law or regulation. |
8.3 |
Without prejudice to any other rights or remedies ERANET may have, the Customer acknowledges and agrees that in the event of breach of this Clause ERANET
shall, without proof of special damage, be entitled to an injunction or other equitable remedy for any threatened or actual breach of the provisions of this Clause in
addition to any damages or other remedies to which it may be entitled. |
|
9 |
LIABILITY |
9.1 |
ERANET's entire liability to the Customer in respect of any breach of its contractual obligations, any breach of warranty, any representation, statement
or tortious act or omission including negligence arising under or in connection with this Agreement shall not be more than the Charges. |
9.2 |
ERANET shall not be liable to the Customer for any indirect or consequential loss the Customer may suffer even if the loss is reasonably foreseeable or
ERANET was advised of the possibility of the Customer incurring it. |
9.3 |
For the avoidance of doubt, ERANET hereby declares and the Customer acknowledges that the Services may be provided jointly or solely through the
agents of ERANET and other network providers. The Customer hereby expressly waives all its rights to claim loss and damage against ERANET arising
from or incidental to the failure or malfunction of network or equipment not within the sole control of ERANET or the act, omission or negligence of the
agents of ERANET and other network providers. |
9.4 |
Both the customer and ERANET agree that any consequences and losses happen to customer or other third party due to ERANET’s fault in any case,
the maximum amount which ERANET undertake to indemnify shall not exceed the amount which customer actually paid at the time of the losses occurred.
ERANET will not be liable for any losses that are not caused by ERANET. |
|
10 |
TERM AND TERMINATION |
10.1 |
This Agreement shall commence on the date designated by ERANET and shall continue for the Initial Term unless terminated earlier pursuant to
Clause 11.2. |
10.2 |
ERANET is entitled to terminate this Agreement with immediate effect by written notice to the other party on or at any time after the occurrence of
any of the following events: |
|
10.2.1 |
the Customer being in breach of any term or condition under this Agreement and, if the breach is capable of remedy, failing to remedy the
breach within 7 days after receipt of a written notice of the breach and requiring its remedy; |
|
10.2.2 |
the Customer passing a resolution for winding up or a court of competent jurisdiction making an order for the Customer's winding up (other
than, in each case, for the purposes of solvent amalgamation or reconstruction where the entity resulting from the amalgamation or reconstruction
effectively agrees to be bound by or assume the Customer's obligations under this Agreement); |
|
10.2.3 |
the making of an administration order in relation to the Customer or the appointment of a receiver over or an encumbrancer taking possession
of or selling an asset of the Customer; or |
|
10.2.4 |
the Customer making an arrangement or composition with its creditors generally or making an application to a court of competent jurisdiction
for protection from its creditors generally. |
10.3 |
Termination of this Agreement for whatever reason shall not affect: |
|
10.3.1 |
the accrued rights of ERANET and liabilities of the Customer arising in any way out of this Agreement as at the date of termination and in
particular but without limitation the right to recover damages against the other; or |
|
10.3.2 |
provisions expressed to survive this Agreement, which shall remain in full force and effect. |
|
11 |
MIGRATION SERVICES AND EXTENSION OF THE SERVICES |
11.1 |
No less than 14 days before the expiration of the Initial Term or within 3 days after the termination of this Agreement for any reason other than the expiration
of the Initial Term, whichever is applicable, the Customer may request by notice in writing to ERANET to provide the Migration Services to the Customer,
or to a third party service provider identified by the Customer or to extend the Services. ERANET is entitled to charge for the Migration Services and the
extension of the Services at its prices for such services current at that date and the Customer shall pay such charge within 7 days after receiving notice in
writing by ERANET. |
11.2 |
Where the Customer requests the Migration Services and makes full payment of the relevant charge in accordance with Clause 12.1, ERANET shall: |
|
11.2.1 |
deliver the Customer Software and the Content to the Customer, or to any successor ISP at addresses and locations designated by the Customer; |
|
11.2.2 |
update its DNS tables to reflect the new IP addresses corresponding to the Website URLs as soon as reasonably practicable following receipt
of notice from the successor ISP that it has established DNS service for the Website URLs; and |
|
11.2.3 |
continue to provide a DNS service for the Website URLs for a period of 30 days following the date of expiry or termination of this Agreement. |
11.3 |
If no notice in writing is received by ERANET or the Customer fails to make full payment of the relevant charge in accordance with Clause 12.1, ERANET
shall at its sole discretion: |
|
11.3.1 |
remove, destroy and delete the Website, the Content, the Customer Software and other materials provided by the Customer. The Customer
hereby expressly waives all its rights to claim loss and damage arising from or incidental to such removal, destroy and deletion against ERANET.
For the avoidance of doubt, ERANET shall have no obligation to notify the Customer before such removal, destroy and deletion; or |
|
11.3.2 |
continue to provide the Services to the Customer for such period as ERANET deems fit before such removal, destroy and deletion as provided in
Clause 12.3.1. ERANET hereby expressly reserves its right to levy additional charge for such additional Service. |
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12 |
ASSIGNMENT |
|
The Customer shall not assign, transfer, or in any other manner make over to any third party the benefit and/or burden of this Agreement without the prior
written consent of ERANET. |
|
13 |
WAIVER |
13.1 |
A waiver of any term, provision or condition of this Agreement on the part of ERANET shall be effective only if given in writing and signed by ERANET
and then only in the instance and for the purpose for which it is given. |
13.2 |
No failure or delay on the part of ERANET in exercising any right, power or privilege under this Agreement shall operate as a waiver of it, nor shall any single
or partial exercise of any such right, power or privilege preclude any other or further exercise of it or the exercise of any other right, power or privilege. |
13.3 |
No breach of any provision of this Agreement on the part of the Customer shall be waived or discharged except with the express written consent of ERANET. |
|
14 |
INVALIDITY AND SEVERABILITY |
14.1 |
If any provision of this Agreement is or becomes invalid, illegal or unenforceable in any respect under the law of any jurisdiction, whether or not pursuant
to any judgment or otherwise: |
|
15.1.1 |
the validity, legality and enforceability under the law of that jurisdiction of any other provision; and |
|
14.1.2 |
the validity, legality and enforceability under the law of any other jurisdiction of that or any other provision, shall not be affected
or impaired in any way. |
14.2 |
If any provision of this Agreement is held to be void or declared illegal, invalid or unenforceable for any reason whatsoever, that provision shall be divisible from
this Agreement and shall be deemed to be deleted from this Agreement and the validity of the remaining provisions shall not be affected. If any such deletion materially
affects the interpretation of this Agreement, the parties shall use their best endeavours to negotiate in good faith with a view to agreeing a substitute provision as
closely as possible reflecting the commercial intention of the parties. |
|
15 |
NOTICES |
15.1 |
Each notice, demand or other communication to be given or made under this Agreement by ERANET to the Customer shall be in writing and delivered or
sent to the Customer at its address or fax number or e-mail address set out below (or such other address or fax number or e-mail address as the addressee
has by five (5) days' prior written notice specified to ERANET):- To the Customer :-
Address : address of the Customer provided in the Order Form
Fax Number : fax number of the Customer provided in the Order Form
E-mail address : e-mail address of the Customer provided in the Order Form |
15.2 |
Each notice, demand or other communication to be given or made under this Agreement by the Customer to ERANET shall be in writing and delivered or
sent to ERANET at its address or fax number set out below (or such other address or fax number as the addressee has by five (5) days' prior written notice
specified to the Customer):- To ERANET :-
Address : Unit 1702, 101 King's Road, North Point, HK
Fax Number : 2554 7215 |
15.3 |
Any notice, demand or other communication so addressed to the relevant party shall be deemed to have been delivered (a) if given or made by letter,
when actually delivered to the relevant address; and (b) if given or made by fax or e-mail, as this Agreement may allow, when despatched. |
|
16 |
ENTIRE AGREEMENT |
|
This Agreement embodies and sets forth the entire agreement and understanding of the parties and supersedes all prior oral or written agreements,
understandings or arrangements relating to the subject matter of this Agreement. Neither party shall be entitled to rely on any agreement, understanding
or arrangement not expressly set forth in this Agreement save for any representation made fraudulently. |
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17 |
RELATIONSHIP OF THE PARTIES |
|
Nothing in this Agreement and no action taken by the parties pursuant to this Agreement shall constitute, or be deemed to constitute, the parties a partnership,
association, joint venture, the agents of each other or any other co-operative entity. |
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18 |
CONFLICT OF TERMS |
|
Except as otherwise expressly provided in this Agreement in the event of any conflict between the terms of this Agreement and the Term Sheets, the terms of the
Term Sheets shall prevail. |
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19 |
GOVERNING LAW AND JURISDICTION |
19.1 |
This Agreement, and any dispute, controversy, proceedings or claim of whatever nature arising out of or in any way relating to this Agreement or its
formation, shall be governed by and construed in accordance with the laws of Hong Kong. |
19.2 |
The parties irrevocably submit to the exclusive jurisdiction of the courts of Hong Kong for the purpose of hearing and determining any suit, action or
proceedings and/or settling any disputes arising out of or in connection with this Agreement. |
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