Company that hosts user-generated forms has domain disabled and is told to call the Secret Service.

JotForm was scrambling to help customers switch their Web forms to a new domain after its domain was disabled yesterday at the request of the Secret Service.

JotForm, a service that lets people create forms on the Web, has been suspended by the U.S. Secret Service as a result of content a user posted online, according to the co-founder of the company that created JotForm.

But by this afternoon there were signs that the matter was being corrected, Aytekin Tank, who co-founded JotForm creator Interlogy Internet Technology, told CNET.

"Although it is still not propagated, our DNS (Domain Name System) for Jotform.com started pointing back to the correct names. They have not notified us but it looks like they might have lifted the suspension," Tank said in an e-mail. "We will probably never find out the reason for the suspension. It has been a very difficult two days for both our users and for us. So, I hope this is the end."

Secret Service spokesman Ed Donovan told CNET that he could not comment beyond providing this statement: "We are aware of the incident and we're reviewing it internally to make sure all the proper procedures and protocols were followed."

Problems started yesterday when Go Daddy, which hosts the company's domain, disabled JotForm.com without warning, citing an ongoing law enforcement investigation. Go Daddy told Tank to contact the U.S. Secret Service, and an agent there told him she would get back to him.

"I told them we are a Web service with hundreds of thousands of users, so this is a matter of urgency, and we are ready to cooperate fully. I was ready to shut down any form they request and provide any information we have about the user. Unfortunately, she told me she needs to look at the case which she can do in a few days," Tank wrote in a post today in a Hacker News forum. "I called her many times again to check about the case, but she seems to be getting irritated with me. At this point, we are waiting for them to look into our case.

"Our guess is that this is probably about a phishing form. We take phishing very seriously. Our Bayesian phishing filter has suspended 65.000 accounts last year," he wrote. "I believe this can happen to anybody who allows users to create content on the Web."

Meanwhile, the JotForm.com name server record has been changed to: "NS1.SUSPENDED-FOR.SPAM-AND-ABUSE.COM," reports Domain Name Wire.